Privacy Policy

Privacy Policy

Introduction

Welcome to https://glass-repair-insurance.collision-talk.com (hereafter referred to as “Glass Repair Insurance” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which we process your data:

  1. User Interactions: When you use our applications, access our websites, or interact with our services, we collect and process data as an authorized user.
  2. Communication: We may reach out to you via various communication channels, including email, phone calls, or text messages (SMS), for marketing purposes, updates, or support.

Personal Data Collection

We gather various types of personal information, categorized as follows:

  1. Account Information: This includes your user details and registration data.
  2. Payment Information: Details required to process transactions, such as credit/debit card numbers, expiration dates, and CVV codes.
  3. Financial Information: Data related to your insurance claims, policy holdings, and financial history (if provided).
  4. Purchase Information: Records of products or services purchased from us, including quantities and purchase amounts.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for the purpose of tailoring content and improving our apps’ performance.
  6. Location Data: Your geographical location information when you use our location-based services.
  7. Feedback and Reviews: Any comments, suggestions, or ratings you provide to enhance our products and services.
  8. Social Media Information: Details from your social media profiles when you choose to connect them with our services.
  9. Product Information: Data about the products you show interest in or purchase on our website.

We collect this data through direct user input, automated systems (like cookies), and third-party sources who share information with us under their own privacy policies.

Cookies

We use cookies to enhance your experience and analyze website performance:

  • Strictly Necessary: These cookies enable core functionalities like account login.
  • Preference: They remember user preferences, such as language settings.
  • Analytics: Used for gathering statistical data about user behavior.

Users can exercise control over non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data for varying periods, depending on the purpose:

  • Data required by law is kept for the prescribed legal period.
  • Once the purpose of data collection is fulfilled, we either delete or anonymize your information.

Security Measures

To protect your data, we have implemented robust security protocols and engaged secure third-party processors who adhere to industry standards. We ensure:

  • Encrypted communication channels
  • Secure data storage and transmission methods

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify it.

Your Rights (Subject to Local Regulations)

Depending on your location, you may have various rights regarding your personal data:

  • Access: The right to request access to the data we hold about you.
  • Rectification: To correct inaccurate or incomplete information.
  • Erasure/Right to be Forgotten: Under certain circumstances, you can request the deletion of your data.
  • Restriction: You may limit our use of your data for specific purposes.
  • Portability: The ability to receive your personal data in a structured, commonly used format.
  • Objection: Oppose the processing of your data for specific or all purposes.
  • Non-Discrimination: Ensure that exercising your data rights does not adversely affect your existing relationships with us.

To exercise these rights, please contact our dedicated privacy team through the channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions regarding this policy, data-related inquiries, or unsubscribe requests: